Resources & Support
Find answers to common questions, download documentation, and connect with our team for manufacturing inquiries, quality questions, or portal support.
Frequently Asked Questions
What types of products does NRI manufacture?
We manufacture protein-forward and functional nutrition products including powdered drink mixes, ready-to-drink shots, stick packs, bars, and solid nutrition formats. Our facility supports multiple formats under one roof.
Where is your manufacturing facility located?
Our manufacturing and fulfillment operations are based in Augusta, Georgia. We ship nationwide with capability for select international orders.
What are your typical lead times?
Standard lead time from purchase order approval to delivery is 8-12 weeks. Lead times can vary based on product complexity, volume, and raw material availability.
What are your minimum order quantities?
MOQs vary by product format and raw material requirements. We confirm exact MOQs during project scoping based on your specific product specifications.
What's the difference between private label and co-packing?
Private label uses our existing formulations with your branding. Co-packing manufactures your proprietary formulation to your specs. Both include packaging, quality documentation, and ongoing replenishment support.
Can you help with formulation development?
Yes. Our two food scientists provide formulation support including ingredient optimization, shelf-life guidance, texture development, and nutritional panel design.
How quickly can I launch a private label product?
Typical timeline: 10-16 weeks total. Packaging design and approval (2-4 weeks) plus production lead time (8-12 weeks).
What certifications does NRI hold?
SQF Certified by SAI Global, GMP manufacturer, Kosher approved (OU/OU-D), FDA registered, SMETA aligned, and HACCP program with dedicated coordinator.
Do you have on-site testing capabilities?
Yes. Microbiology lab for pathogen testing, quality lab for nutritional analysis, and IR testing for ingredient identity confirmation. Two full-time food scientists oversee protocols.
How do I get access to the order portal?
Submit a portal access request through our website. Typical approval within 3-5 business days.
What payment terms do you offer?
Payment terms are established during account onboarding and vary based on order volume and account history.
Download Certifications & Compliance Documentation
Access commonly requested compliance materials.
Certifications: SQF, GMP, FDA Registration, Kosher, SMETA
Quality Systems: QA Program Overview, HACCP Plan, Allergen Control
Manufacturing Capabilities: Capabilities Deck, Product Formats, Lead Time Guide
Templates: Product Spec Template, Documentation Request Form, New Partner Inquiry
Get in Touch
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Manufacturing Inquiries
New product development, private label, co-packing, and partnership opportunities.
manufacturing@nrinutrition.com
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Quality & Compliance
Certifications, testing, documentation, or regulatory requirements.
quality@nrinutrition.com
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Portal & Order Support
Portal access, ordering questions, account setup, and fulfillment.
portal@nrinutrition.com
General Inquiry
Facility Location
Nutritional Resources Inc., Augusta, Georgia.
Hours: Monday–Friday, 8:00 AM – 5:00 PM EST.
Note: Our facility is not open for public tours. Manufacturing visits and facility reviews are available for qualified partners during the onboarding process.